Privacy Policy

Introduction

At https://bluescope-steel-bendigo.thebestlocalpro.com (referred to as “Bluescope Steel Bendigo” or “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy details our practices regarding the collection, handling, and protection of data in adherence to various global privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) of the United States
Utah Consumer Sales Practice Act (UCPA), Connecticut Law on Consumer Data Protection (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

Scope

This Privacy Policy applies to all aspects of our online presence, including our website, applications, services, and products offered through https://bluescope-steel-bendigo.thebestlocalpro.com. However, please note that it does not extend to third-party platforms, applications, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the actions we take when:

You use our applications and services as an authorized user.
You visit any of our websites that reference this Privacy Policy.
You communicate with us via newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect multiple categories of personal information, which can include:

Account Details: User names, email addresses, and passwords required for account creation and login.
Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
Financial Data: Financial records, income levels, and investment portfolios (if provided).
Purchase Information: Order history, product preferences, and shopping behavior.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet.
Location Data: Geolocation data providing your current location when using our location-based services.
Feedback and Reviews: Comments, ratings, and reviews you submit to us.
Social Media Information: Publicly available data from social media platforms if you choose to connect them with your Bluescope Steel Bendigo account.
Product Interaction Data: Details of how you interact with our products, including usage patterns and preferences.

We collect this data through various methods: user input forms, account registration, online interactions, automated technologies (such as cookies and tracking pixels), and third-party service providers who assist us in delivering services.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website and for analytics purposes. Cookies can be categorized as:

Strictly Necessary: Essential for navigating our site and providing basic functionalities.
Preference: Remembering user preferences, such as language or location settings.
Analytics: Analyzing how visitors use our site to improve performance and enhance user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is accomplished, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption: Secure encryption protocols for data at rest and in transit.
Secure Third-Party Processing: Engaging secure third-party service providers who comply with our strict privacy and security standards.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Data Rights (Based on Geographical Location)

Depending on your location, you may have certain rights regarding your personal data, including:

Access and Rectification: The right to access and request corrections or amendments to your personal data.
Erasure and Restriction: The ability to request the deletion or restriction of processing of your data.
Data Portability: The option to receive a copy of your personal data in a structured, commonly used format and transfer it to another controller.
Objection and Non-Discrimination: Objecting to the processing of your data and being free from discriminatory practices.
Right to File Appeals/Complaints: The right to lodge complaints with relevant supervisory authorities and seek redress for any perceived violations of privacy laws.

To exercise these rights or if you have any data-related inquiries, please contact our Data Protection Officer at the address provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or if you have questions regarding your data, please contact us:

Email: [email protected]
Mailing Address: Bluescope Steel Bendigo, Data Privacy Team, [Street Address], [City, State, ZIP Code]